Vasvox Cloud Products
ASC Recording Insights | ASC Neo | Anywhere365 | SpyCloud
Developing applications and tools that are specifically designed to work seamlessly within the Microsoft Teams environment.
Unified user experience, no separate App. User Matching via Azure Active Directory. Integrated to Dynamics 365.
Deploy within a day. Less hardware requirement. No keyword tuning. Fast activation using Active Directory (Onboarding < 1 day).
Cognitive Services for AI-driven (transcription, translation & categorization). Compliance with Risk Management Engine.
Preferred solution from SMB to Enterprise. Developing software as a service (SAAS).
Microsoft Calling Plan, Direct Routing, Operator Connect, Teams Phone Mobile
Capturing of all media in Microsoft Teams (voice calls, chat messages, video conferences, and screen sharing sessions).
Hosted and highly secured (double encrypted) in Azure, geo-redundancy. Use your MACC commitment to transact in Azure Marketplace.
Meet all regulatory compliance requirements. Compliant recording & storage policies meeting regulatory standards.
Anywhere365 is a comprehensive Dialogue Management Platform that empowers organizations to communicate seamlessly with customers across both traditional Call Centers and modern digital channels, including mobile, chat, email, and Microsoft Teams meetings. Designed for true Omni-Channel Communication, Anywhere365 offers scalable solutions that simplify customer interactions and optimize operational efficiency.
With Anywhere365 Dialogue Management, AI and automation intelligently route and manage inbound, outbound, and internal communications. For example, when a call comes in, the system automatically retrieves customer details from your CRM, authenticates the user, and directs the call to the most suitable agent. If the same customer later sends an SMS or chat message, the system links it back to the same customer profile, ensuring a unified view of all interactions and easy tracking of sales and support activities.
Our goal is to enhance Customer Experience (CX) by bringing intelligence and agility into every voice and digital conversation. Organizations using the Anywhere365 Dialogue Cloud can improve customer engagement, ensure full compliance, and seamlessly boost internal communication efficiency, driving growth and long-term customer satisfaction.
With Neo Recording & Quality Management by ASC, organizations no longer need to worry about recording compliance. At the same time, they can enhance service quality and respond effectively to emergencies. Designed for enterprises and public sector agencies, Neo provides comprehensive multimedia recording, analytics, and evaluation powered by AI-based insights, enabling real-time decision-making and continuous performance optimization.
Organizations running On-Premise PBX can deploy the ASC Neo Suite directly on-site, or opt for the flexibility of Neo Cloud. On-Premise deployment is ideal for businesses requiring full control over data management and security, while also allowing tailored configurations and seamless integration with existing enterprise systems and devices.
The Neo Suite ensures compliance with key global regulations, including Dodd-Frank, MiFID II, and PCI-DSS for the financial industry, as well as HIPAA for healthcare. By leveraging AI-powered cloud technology with secure, highly available recording, and adaptive user access, Neo delivers a future-ready compliance and analytics solution that empowers organizations to thrive in the digital era.
ASC Recording Insights (ASCRI) is a powerful compliance recording solution seamlessly integrated with Microsoft Teams. It enables organizations to reliably meet legal and regulatory requirements by capturing voice, video, and chat communications. With built-in Speech-to-Text and automatic multi-language translation, organizations can easily convert conversations into actionable insights, ensuring accessibility, accuracy, and efficiency.
Certified by Microsoft, this compliance recording solution allows organizations to record communications directly within Teams while ensuring high standards of data protection and security. Its fast and simple deployment, combined with scalable architecture, ensures the solution grows with your business while reducing technical complexity and operational risks.
Seamless integration of ASC Recording Insights with Microsoft Dynamics 365 provides organizations with centralized management of recordings directly within their CRM system. This ensures communication records remain organized, easily accessible, and fully compliant with industry regulations, empowering teams with efficient workflows and reliable data.
By leveraging a Microsoft-certified solution like ASC Recording Insights, organizations can ensure compliance with global regulations, streamline workflows, reduce administrative overhead, and enhance communication management. This all-in-one solution not only meets regulatory demands but also drives productivity and operational excellence across the enterprise.
Cyber threats are constantly evolving, while many organizations still rely on outdated tools to defend against fast-growing attacks such as Account Takeover (ATO), Session Hijacking, Ransomware, payment fraud, and fake account registrations. Stopping these attacks requires new strategies that prevent initial compromises and block attackers from infiltrating your network.
SpyCloud prioritizes speed by recovering and analyzing stolen data from the deepest layers of the darknet, closest to the source of the breach. The intelligence is enriched at every stage, made machine-readable, and correlated across multiple breaches, malware infections, compromised applications, and complete digital identities.
One of the greatest challenges for enterprises is password security. Employees often reuse credentials across unmanaged accounts, and once these credentials are stolen through third-party breaches or malware, criminals can exploit them to access corporate networks, steal data, and launch ransomware attacks. SpyCloud transforms breached data into your strongest defense, providing real-time alerts, comprehensive reports, and access to the world’s largest repository of recovered credentials.
With SpyCloud Employee ATO Prevention, organizations of all sizes can significantly reduce the risk of credential-based breaches and safeguard their business with confidence. Whether in financial services, retail, or government, this solution delivers unmatched cyber resilience in the digital era.
Discover a new experience with our advanced Contact Center Phone System, designed to transform every customer interaction into a remarkable experience. Our solution empowers your business with speed, reliability, and seamless communication without limits.
With flexible customization, our Contact Center Telephony offers modern features such as Automatic Call Distribution (ACD), Interactive Voice Response (IVR), and seamless integration with Omni-Channel Recording. This enables your business to deliver faster, more efficient customer service and gain a competitive advantage.
Whether you need an easy-to-use system, customization capabilities, or scalable communication, our Contact Center Phone Solutions provide everything you need to enhance customer engagement across all channels.
We also deliver comprehensive PBX Solutions that are modern, user-friendly, and fully adaptable to your business requirements. From simple communication needs to complex enterprise demands, our PBX platform ensures flexibility, compliance, and readiness to support your business growth.
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