Welcome to Vasvox
100% Compliance for all Communication in MS Teams with Native Compliance Recording & Speech Analytics Technology.
We specialize in developing applications and tools that are specifically designed to integrate seamlessly within the Microsoft Teams environment.
Unified user experience, no separate App. User Matching via Azure Active Directory. Integrated to Dynamics 365. This approach ensures a seamless workflow, enhancing productivity and simplifying user management across platforms.
Deploy within a day. Less hardware requirement. No keyword tuning. Fast activation using Active Directory (Onboarding < 1 day).
Cognitive Services for AI-driven (transcription, translation & categorization). Compliance with Risk Management Engine.
Unified user experience, no separate app. User matching via Azure Active Directory. Integrated with Dynamics 365. Preferred solution from SMB to Enterprise. Developing software as a service (SaaS).
Compatible with All Teams Phone Options: Microsoft Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile.
Recording & archiving of all media in Microsoft Teams (voice calls, chat messages, video conferences, and screen sharing sessions).
Hosted and highly secured (double encrypted) in Azure, geo-redundancy. Use your MACC commitment to transact in Azure Marketplace.
Meet all regulatory compliance requirements. Compliant recording & storage policies meeting regulatory standards.
Process
Migrating to a new communication platform can be a nightmare, often necessitating the maintenance of multiple systems for compliance purposes. This process is both cumbersome and costly, potentially consuming additional time and resources rather than reducing the burden through a SaaS solution.
It's time to turn your ideas and plans into reality. Allow us to assist you in consolidating and guaranteeing a successful digital transformation journey!
Our Professional Services team has a track record of analyzing and integrating the recordings of the most common 3rd Party recording solutions as well as standardized formats like WAV and MP3.
You will benefit from a unified view of all your important compliance recordings, an easy switch from your old system to your preferred collaboration tool, and the advantages of Recording Insights.
We present the new experience titled "Compliance Recording Insights – Omni-Channel Recording with Transcription and Analytics," a pivotal tool in our customer service arsenal. It aids our clients in achieving complete compliance with security regulations, while simultaneously enhancing customer experiences. Furthermore, it reinforces the protection of individuals and assets through Omni-Channel recording and AI-driven analytics. This cutting-edge technology is instrumental in today's business landscape, ensuring our services remain contemporary and highly beneficial for clients across diverse industries and scenarios.
Recording Insights enables you to transcribe the recordings of all your communications in Microsoft Teams. Additionally, you can examine them for emotions and translate them into more than 60 languages – completely automatic and just one mouse click away. On top of that, the Compliance Policy Engine allows you to assess communications according to customized predefined rules.
Our compliance recording solution, Recording Insights, captures all your communications effortlessly and securely, whether for Microsoft Teams, RingCentral, or Zoom. It's a certified, native-built cloud solution hosted in Azure that integrates seamlessly with your collaboration platform.
Capture and store your calls, meetings, screen sharing, videos, and chats with our recording and archiving feature. Additionally, harness the power of Microsoft Cognitive Services to transcribe, analyze, and translate your communications seamlessly.
By recording and archiving all types of communication, you ensure that important interactions are never lost and can be easily retrieved for reference or compliance purposes. With the ability to transcribe, analyze, and translate these communications using advanced AI capabilities, you gain deeper insights into your interactions and can enhance collaboration across diverse teams and languages. This comprehensive approach not only facilitates better communication but also enables you to extract valuable information from your conversations for improved decision-making and productivity.
This image outlines the process of data archiving and management for ASC Recording Insights within the Microsoft Azure and Microsoft 365 environment. It highlights the secure storage of recorded data, flexible export and transfer options to local or other subscriptions, and various encryption formats to ensure the security of audio, video, and metadata. Encrypted data is transferred seamlessly from Microsoft 365's Blob Storage to on-premise or local subscription storage using Neo Recording by ASC, ensuring compliance and efficient data handling.
Ensuring compliance with regulations regarding the recording of customer communications is paramount for any organization. Standard recording features offered by modern UCaaS platforms often fall short of meeting the stringent compliance requirements. This is where Recording Insights steps in, offering specialized compliance recording solutions tailored for companies operating in regulated industries.
In today's highly regulated business environment, organizations face increasing pressure to adhere to strict compliance standards, especially when it comes to recording customer communications. Failure to meet these requirements can result in severe consequences, including hefty fines and damage to reputation. As such, having a robust compliance recording solution like Recording Insights becomes essential. By leveraging advanced technologies and tailored features, it enables organizations to record, store, and analyze customer interactions in a compliant manner, ensuring adherence to industry regulations and standards.
Furthermore, we help you to transform your communications into valuable information that helps you meet compliance regulations. Recording Insights allows you to transcribe, translate and analyze audio, video and chat by means of Microsoft Cognitive Services. Potential compliance risks are identified automatically in real time, without the need for human intervention.
Why you shouldn’t go without our Dodd-Frank, MIFID II, PCI-DSS and HIPAA compliance services: In regulated industries, recording of communication is not a choice – it is a must-have in order to remain compliant. Designed for today’s modern communications environments, our recording and analytics solutions make it easy to meet key compliance standards such as Dodd-Frank, MiFID II, PCI-DSS for finance, or HIPAA for healthcare, among others.
With our system, all communication is meticulously captured and then subjected to automated AI analysis. This ensures not only compliance with regulatory requirements but also provides a comprehensive record of your interactions. This means you can confidently demonstrate your adherence to regulations and industry standards, knowing that you have detailed records to back it up. Our AI-driven analysis adds an extra layer of assurance, helping you stay ahead of compliance issues and mitigate risks effectively.
With our compliance service tools among others you won’t have to worry about compliance issues any longer. Proactively protect your business by mitigating your financial and reputational risk of non-compliance. Not compliance is costly!
Our platform offers enterprise-grade compliance and security features, leveraging a pure-play Microsoft strategy that scales across the global Azure infrastructure. Utilizing Cognitive Services for AI and Dynamics integration, we ensure seamless operation within the MSFT Cloud for Financial Services. Our system guarantees no single point of failure with native Azure and Teams integration, supports Bring Your Own Keys (BYOK) and Bring Your Own Storage (BYOS), and provides highly flexible recording, archiving, and analytics capabilities. With support for hybrid models and on-premises storage, potential TDM recording integration, and affordable add-ons for Zoom and RingCentral, we offer comprehensive in-country pre-sales and support.
Our solution integrates seamlessly with Dynamics 365, giving you full control over your compliance recordings. You can start recordings directly from within Dynamics and link them to entities like opportunities, accounts, or contacts. The history of recordings, complete with transcriptions, metadata, and compliance information, is displayed in the timeline with direct replay links to Recording Insights. Advanced analytics categorize conversations based on content to identify compliance risks or upsell potential, presenting the entire communication as text for comprehensive analysis. Let us help you consolidate and ensure a successful digital transformation with our cutting-edge technology.
Migrating to a new communication platform can be daunting, especially when it requires maintaining multiple systems for compliance purposes. This process is often cumbersome and costly, consuming additional time and resources. Our Professional Services team has a proven track record of analyzing and integrating recordings from common third-party recording solutions and standardized formats like WAV and MP3. This expertise ensures a smooth transition from your legacy platform to your chosen collaboration tool and Recording Insights, providing you with a consolidated view of all compliance-relevant recordings.
Healthcare is a critical area that requires ongoing effort to provide quality care to patients. One significant way to improve healthcare is through accurate and secure recording and analysis of communication between medical staff and patients. The ASC Recording Insights product is an effective tool in providing state-of-the-art service in the healthcare sector. With its ability to capture all eligible communication, we can efficiently protect sensitive patient information and ensure compliance with healthcare standards such as HIPAA.
Utilizing ASC Recording Insights not only helps us comply with security regulations and safeguard patient data but also enhances patient engagement quality. By analyzing data to understand trends and observations in patient care, it facilitates efficient and effective communication between medical staff and patients.
Therefore, ASC Recording Insights is a crucial tool in improving healthcare by enabling efficient and highly secure communication between medical staff and patients, ultimately enhancing care quality to the highest level.
