Vasvox Cloud Products
ASC Recording Insights | ASC Neo | Tendfor | SpyCloud
Applications and tools designed specifically to work natively inside Microsoft Teams, without complex additional components or separate user interfaces.
Unified experience without separate applications, seamless user mapping through Azure Active Directory, and integrations into Dynamics 365 for end-to-end workflows.
Rapid roll-out within days, minimal hardware footprint, no complex keyword tuning, and quick provisioning via Active Directory-driven user activation.
Streaming AI capabilities including transcription, translation, and classification, combined with risk-management tools to support compliance workflows.
Solutions that support small & medium businesses up to large enterprises, delivered as flexible Software as a Service (SaaS).
Support for Microsoft Teams Phone, Direct Routing, Operator Connect, and Microsoft Teams Phone Mobile.
Recording for all forms of communication in Microsoft Teams including voice, chat, video meetings, and screen sharing.
Dual-layer encryption, hosted securely in Microsoft Azure with geo-redundancy, and transactable via MACC in Azure Marketplace according to customer requirements.
Recording and data retention policies aligned with key global and local regulatory requirements and industry standards.
Tendfor is a complete dialogue management solution that helps businesses manage customer conversations across modern channels — from traditional calls to mobile, chat, email, and online meetings. It is engineered to handle true omnichannel interactions with high efficiency and elastic scalability.
With Tendfor for Microsoft Teams, organizations can orchestrate customer journeys using AI and automation to route, prioritize, and personalize every interaction. For example, when a call arrives, the system can pull customer data from the CRM, perform automatic identity verification, and route the call to the best-suited agent. If a customer switches to SMS or chat, the same context follows, ensuring every touchpoint is captured and retained.
This solution boosts Customer Experience (CX) while increasing operational agility through an AI-powered Dialogue Cloud. Organizations choosing Tendfor gain confidence that all customer conversations are handled consistently, recorded compliantly, and analyzed to drive continuous improvement.
With Neo Recording & Quality Management by ASC, organizations no longer need to worry about meeting complex recording requirements. At the same time, they can improve service quality and respond quickly to critical events. The technology is designed for enterprises and public sector agencies to capture, analyze, and evaluate multimedia communications using AI-powered analytics to surface insights, detect trends, and support real-time decision-making.
For organizations using on-premises PBX systems, the Neo Suite can be deployed directly in the data center or consumed from the Neo Cloud for maximum flexibility. On-premises deployment is ideal for customers requiring full control over data governance and security, with deep integration into existing infrastructure and bespoke workflows.
Neo supports major international regulations such as Dodd-Frank, MiFID II, and PCI-DSS for financial services, as well as HIPAA for healthcare. Combined with other relevant compliance frameworks, Neo offers secure recording, high availability, and advanced AI analytics — making it a strategic platform for organizations that need to stay ahead in a regulated digital world.
ASC Recording Insights (ASCRI) is a recording and analytics solution that helps organizations meet legal and regulatory requirements while working seamlessly with Microsoft Teams. It can automatically convert recorded audio into searchable text and supports multi-language translation, boosting both accessibility and operational efficiency.
As a Microsoft-certified compliance recording solution, ASCRI enables organizations to capture and manage communications within purpose-built Teams apps. Its fast deployment, security, and scalability reduce technical complexity while ensuring robust data protection and compliance.
Deep integration with Microsoft Dynamics 365 allows recordings to be stored, organized, and accessed directly within the CRM system. This ensures that all communication records remain consistent, traceable, and compliant across the full customer lifecycle.
By adopting a certified solution like ASC Recording Insights, organizations gain strong compliance capabilities, streamlined operations, and improved analytics — all within a modern Microsoft-centric ecosystem.
Cyber threats are constantly evolving, while many organizations still rely on legacy tools to fight sophisticated online crime such as account takeover (ATO), session hijacking, ransomware, and fraudulent financial transactions. Traditional approaches alone are no longer enough — new strategies are required to close gaps and stop attacks at the earliest stage.
SpyCloud helps enterprises respond quickly by recovering and analyzing data from the deepest layers of the darknet, closest to the source of the breach. The intelligence is normalized into machine-readable form and enriched by correlating multiple breaches, malware infections, compromised apps, and digital identities into a single, actionable view.
One of the largest challenges is password security. Employees frequently reuse credentials across unmanaged accounts. Once these credentials are stolen, attackers can reuse them to access corporate networks, exfiltrate data, and open the door for ransomware. SpyCloud turns exposed data into a defensive asset by providing real-time alerts, rich reporting, and access to one of the world’s largest repositories of recovered credentials.
With SpyCloud Employee ATO Prevention, organizations of all sizes can significantly reduce the risk of credential-based breaches and protect their environments with confidence — across finance, retail, public sector, and beyond.
Unlock a new experience with a Contact Center Phone System designed to elevate every customer interaction. Each conversation becomes an opportunity to build trust and deliver outstanding service, supported by high performance, reliability, and flexible connectivity.
Our Contact Center Phone System offers modern capabilities such as Automatic Call Distribution (ACD), IVR, and integration with Omni-Channel Recording. This enables fast, intelligent responses to customers while providing real-time visibility into service quality and agent performance.
Whether you prioritize ease of use, configurability, or scalability, our Contact Center telephony platform can be tailored to your needs. It empowers your team to serve customers more effectively across every channel.
We also provide end-to-end PBX solutions that are simple to manage yet powerful enough to support growing organizations. No matter how complex your communications landscape becomes, our PBX offering delivers flexibility, security, and global-standard reliability.
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